Accessibility

Web Accessibility Policy

With regard to the ND Center for Distance Education websites and their official web presences, ND Center for Distance Education is committed to compliance with the provisions of the Americans with Disabilities Act (ADA), Section 504 and Title II, so that visitors with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same benefits and services within the same timeframe as those without disabilities, with substantially equivalent ease of use; and that they are not excluded from participation in, denied the benefits of, or otherwise subjected to discrimination in any ND Center for Distance Education programs, services, and activities delivered online.

All existing web content produced by ND Center for Distance Education and new, updated, and existing web content provided by third-party developers, must conform to Web Content Accessibility Guidelines (WCAG) 2.0, Level AA standards, or updated equivalents, by no later than January 18, 2018. ND Center for Distance Education bears no responsibility for accessibility of resources of schools, organizations or entities to which they provide services, however they reserve the right to make accessibility a requirement for grant or service eligibility in cases where funding sources may carry those requirements.

The ND Center for Distance Education Director, or their designate, is responsible for periodically reviewing and evaluating new material that is published by ND Center for Distance Education staff and uploaded to the website for accessibility. The ND Center for Distance Education Director, or their designate, shall assist any staff with publishing or uploading accessible material should assistance be needed.

The ND Center for Distance Education Director, or their designate, is responsible for reviewing all areas of the ND Center for Distance Education websites and evaluating its accessibility on a periodic basis, and at least once per quarter. Non-conforming webpages will be identified and corrected in a timely manner.

Grievance Procedure Policy

A member of the public who wishes to submit a complaint or grievance regarding a violation of the Americans with Disabilities Act (ADA), Section 504 or Title II related to the accessibility of any official ND Center for Distance Education web presence may communicate directly to the ND Center for Distance Education Director, or their designate. The initial complaint or grievance should be made using the approved grievance form, however, a verbal complaint or grievance may be made. If a non-written complaint is made, it will be transcribed and provided back to the complainant for verification before action is initiated.

Once ND Center for Distance Education has been notified of inaccessible content, whether through notification of grievance, or some other means, access to the needed information shall be provided as soon as possible to the reporting party. With appropriate exceptions for privacy and security, the complainant should not have to wait for the investigation of the complaint to be concluded before receiving the information that he/she was unsuccessful in accessing.

Complaints or grievances should be submitted in writing, via email, or by completing the approved grievance web form below. To file a complaint or grievance regarding the inaccessibility of the ND Center for Distance Education public website content, the complainant should submit a description of the problem, including:

  1. Date of Complaint
  2. Complainant Name
  3. Complainant Address
  4. Complainant Email Address
  5. Complainant Phone
  6. Web Page Address
  7. Description of the Problem Encountered
  8. Solution Desired

Complaint Grievance Submission Form

To submit a website accessibility issue use the web form below:

Website Accessibility Complaint and Grievance Form

 $ 0.00